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FAQS

THERARECOVERY

TheraRecovery strives to the best muscle recovery brand. That why we always listen to your support and feedback so that we can improve our products as much as possible.

Where is TheraRecovery located?  Thera Recovery is an Australian small business. we are currently based in Melbourne with our new ware house launching in other cities such as Sydney, NSW
Does TheraRecovery provide warranty? All our products are backed up by 12 months warranty if any internal hardware failure occurs. 
What about quality? At Thera Recovery, Our design team works hard to offer the best products based on feedbacks collected from our customers. Expenditure on quality premium products is a must for us. We invest into the best premium quality products to insure 100% Satisfaction or 30-day Money Back Guarantee.
What about Shipping? We offer free shipping globally around the world. Your order will be packed and shipped the same day of your purchase. On average shippings are faster than our recommended times ( 5 - 10 Days ). We now have 2-3 Express delivery available for eligible postcodes!
Will COVID-19 outbreak affect my order? Not at all! TheraRecovery has employed extra team members to ensure that your order is packed the same day. Our parcel are sanitized and boxed to ensure they are 100% safe.
What payment methods do you accept? We accept all major forms of payment, including credit cards, PayPal etc. 

 

Please note that if the product is damaged, The 30 Day Money Back Guarantee does not apply.

For every successful purchase, an invoice for tax purposes will be sent.